European Dealer Championship 2024
EUROPEAN DEALER CHAMPIONSHIP 2024 TO BE HOSTED BY HOLLAND CASINO IN VENLO!
Are you ready for the ultimate showdown of skill, talent, and professionalism? Get ready to witness the European Dealer Championship 2024, where the finest casino dealers from across Europe will converge at Holland Casino in Venlo, the Netherlands. As the esteemed host of this prestigious event, Holland Casino is gearing up to showcase the very best in the world of casino gaming.
The European Dealer Championship, organized by the European Casino Association (ECA), is a highly anticipated annual event that brings together the crème de la crème of casino dealers. This exhilarating competition is not just a display of technical prowess but a celebration of the art of customer service and overall excellence in the casino industry.
For those unfamiliar with this thrilling event, the European Dealer Championship is an opportunity for dealers to showcase their talents and compete for the coveted title of the best dealer in Europe. Participants demonstrate their expertise in the casino classics blackjack and roulette and compete in skill challenges. It is a spectacle that combines precision, flair, and an unwavering commitment to delivering exceptional experiences for players.
As the host of the European Dealer Championship 2024, Holland Casino has long been recognized as a pioneer in the casino industry. With a rich history spanning several decades, Holland Casino has become synonymous with top-notch entertainment, unrivalled hospitality, and a passion for creating unforgettable moments. The casino's state-of-the-art operation in Venlo is the perfect venue to elevate this competition to new heights.
The anticipation surrounding the European Dealer Championship 2024 is already noticeable. Casino enthusiasts, industry professionals, and gaming aficionados from all corners of Europe eagerly await this grand event.
The European Dealer Championship is not just about crowning a champion; it is a platform for camaraderie, networking, and skill-sharing. Dealers from different countries come together to exchange ideas, learn from one another, and forge lifelong connections. It is an event that fosters a sense of community among industry professionals and highlights the importance of teamwork and collaboration.
Please come back to learn about the dates for the championship, which we will publish as soon as possible. Get ready to be part of an electrifying atmosphere, where the best of the best compete for glory and some prizes, and the casino industry comes together to celebrate its shining stars. See you in Venlo in 2024!
The following people assist the ECA in organising the European Dealer Championship:
Jaana Ruokamo, Veikkaus Casino Helsinki
Murat Salih, The Hippodrome Casino London
Wouter Smid, Holland Casino
Joanna Petit, Monte-Carlo SBM
INFORMATIONS ON THE CHAMPIONSHIP
The first round of the Championship, contestants will be divided in six to eight groups (depending on the number of entries). Each contestant will deal Blackjack and American roulette for 20 minutes. Per group 4-6 jury members will judge on the contestants.
The jury members will be ‘players’ at the tables. The jury will not judge participants of their own country. The jury is committed to judge a complete session.
Each jury member will individually judge a contestant without discussing the scores with other judges at his/her table. After all contestant’s session, the scorecards will be handed to the Championship Director and the rank per pool will be calculated.
When all contestants have dealt both American Roulette and Black Jack, the winner and runner up per group will be determined by the individual scores. The two highest scoring dealers of each group will enter the quarter-finals.
Round 2 (quarter-final)
During round two, 12 to 16 dealers (depending on the number of entrants in round 1) will be divided into three or four groups of four contestants. Each contestant will deal both games for 15 minutes and will be judged by 4-6 jury members. The two highest scoring contestants per group will enter the semi-finals.
Round 3 (semi-final)
During round three, 6 to 8 dealers (depending on the number of entrants in round 2) will be divided into two groups contestants. Each contestant will deal both games for 15 minutes and will be judged by 4-6 jury members. The two highest scoring contestants per group will enter the finals.
The two highest scoring dealers per group of round 4 will enter the final.
The procedures at the finals are quite identical to the previous rounds. Each contestant will deal 20 minutes and will be judged by 4-6 jury members. Again, the jury will not judge contestants of their own country.
As adapted for ECA European Dealer Championship
The ECA reserves the right to promote and provide reportage of the championship via various broadcast mediums such as radio, television, internet, newspapers, etcetera, or to report (live) on the championship itself on the internet or through other media. Participants may be named or pictured in such report or upon registration. By registering for this event participants declare to agree to this unconditionally and irrevocably.
Participating dealers are requested to be dressed in full uniform of their respective casinos. English is the official language of communication at the championship tables.
A participant may be disqualified if found to contravene any of the rules of the Championship.
In the event of a dispute relating to these rules, the decision of the Championship Director will be final and the Championship will not proceed until the dispute is settled.
ECA and the Championship Director reserve the right to amend these Rules at any time.
In the event that the Rules are amended ECA will inform all participating casinos as soon as possible after the amendments are introduced.
It will be the responsibility of the participating casinos to inform their team members of the rules and any amendments.
A copy of these rules will be available beforehand and at the Championship.
Should the number of entries be less than the minimum requirement of 16 contestants, ECA reserves the right to (i) cancel the Championship or (ii) invite national runners up to enter the Championship in order to meet the minimum requirement of 16 contestants.
ECA reserves the right to cancel the Championship without any liability. All prizes are to be supplied by ECA (and/or sponsors).
All prize winners will be awarded the prizes published in the prize list for the Championship.
Conditions of Competition
Tournament chips do not represent cash value.
The judges on the table will be responsible for placing wagers.
On Black Jack boxes shall be played with a minimum of € 10 and a maximum of € 500 (in units of €10).
On Roulette a maximum of 100 colour chips per player shall be permitted on the inside layout.
The minimum on the inside bets shall be € 5. The maximum on the inside bets shall be:
Straight up: 100 - Split: 200 - Street: 300 - Corner: 400 - Sixline: 600
The minimum on the outside bets shall be € 500 to a maximum of € 5.000 (in units of € 500).
Colour chips will not be permitted on the outside bets.
General rules of Black Jack and Roulette shall apply, with the addition of supplementary Championship rules.
Give tips during the game is not allowed.
If there is a drawn result between contestants, which may cause more than the allotted number of contestants to advance to the next round, or poses a problem to determine the winner of the Championship, each criterion of that round will be reviewed and tallied in the following order:
(2) Technical skills
(3) Control of the game
The participant with the highest score for hospitality will advance to the next round or be awarded as the winner. If there is still a drawn result, the next criterion will be reviewed and tallied. In the event that all the cumulative scores are drawn, the participants will take part in a practical mathematical exercise to determine the person to advance, or the winner.
- The mathematical exercise will consist of a series of wagers on American Roulette and the participant will have to determine the payout for each wager, based on the normal payout odds on Roulette. Each participant will be timed during this exercise.
- To determine the winner, the results of the exercise will first be marked with the highest scoring participant proceeding to the next round or awarded as the winner.
- If the scores are drawn, the participant who has the fastest time will then advance to the next round or be awarded as the winner.
- In the event that the result and times are still drawn a second series of practical mathematical exercises will be conducted with the same criteria as outlined above and will continue until a result is determined.
Best Mathematician: calculate the payout of the winning color on the two winning numbers, write down the answer on the paper and give it to the inspector. The competitor who has the correct result in the fastest time will be the winner.
Best Chipper: sort 300 color chips of 3 different colors, by stacks of 20, as quickly as possible and replace them around the wheel track.
+5 seconds of penalty for each cheap mixed
Best Card-handler: deal 5 times the initial deal at blackjack : 2 cards on seven boxes + 1 for the dealer, as quickly and properly as possible. All cards have to be placed under the insurance line, all card numbers have to be visible. Dealer has to clap his hands at the end of the 5 turns so that the inspector knows to stop the stopwatch.
+2 seconds penalty for each card mistake or not well placed
Best Cutting chips: drop-cut chips from both stacks of two different colors on a new one. Starting with 1 on 1, then 2 on 2 until 5 on 5. The dealer is allowed to correct a cut during the session.
+4 seconds penalty for each chip not placed accurately
Best pushing stacks: push with one hand, from 2 stacks to 8 stacks, around the layout, each group of stacks has to touch each other at the end, if the stack falls the dealer has to correct it. The time will be stopped as soon as every stack is pushed.
As adapted for ECA European Dealer Championship
"Championship Director" means a person, or that person's designee, appointed by ECA for the overall control of the Championship.
Table Layout and Equipment
- The game of Roulette shall be played at a table with an imprinted layout cloth and with a roulette wheel.
- The layout cloth will also contain a print of the roulette wheel. This print can be used for neighbour bets and/or serie bets.
- The wagers defined in this rule shall be the permissible wagers by a player at the game of Roulette:
- Low - (1-18), High - (19-36), Even, Odd, Red, Black; The player only loses half of their original wager if "0' is spun
- Acceptable multiple piece wagers are defined as:
- Neighbour bets (three, five or seven-piece wager) - Series 5/8 (six-piece wager) - Orphans (five-piece wager) - Grand Series 0/2/3" (nine-piece wager).
- Zero Game (four-piece wager).
- All wagers shall be made by placing value chips and/or colour chips on the appropriate playing areas of the roulette layout. In the case of neighbour bets the dealer may also choose to use the ‘neighbour print’.
- A wager cannot be withdrawn, placed or changed after the dealer has called "No more bets".
Play of the Game
- The ball shall be spun by the dealer in a direction opposite to the rotation of the wheel and shall complete at least seven revolutions around the track of the wheel to constitute a valid spin.
- If the ball is spun in the same direction as the wheel is rotating, the dealer shall announce "No spin" and attempt to remove the ball from the wheel prior to it coming to rest in one of the compartments.
- If the dealer anticipates that the ball will not complete seven revolutions around the track of the wheel, the dealer shall announce "No spin" and attempt to remove the ball from the wheel prior to it coming to rest in one of the compartments.
- If a foreign object enters the wheel prior to the ball coming to rest the dealer shall announce "No spin" and attempt to remove the ball from the wheel prior to it coming to rest in one of the compartments.
- If the ball fails to fall into one of the compartments the dealer shall announce "No spin".
- If the ball is propelled or falls out of the wheel, the dealer shall announce "No spin". Upon retrieval the dealer shall examine the ball before replacing it in the wheel.
- If any person interferes with the ball or the rotation of the wheel, the dealer shall announce "No spin".
- Once the dealer has announced "No spin", it shall be an invalid spin regardless of whether or not the ball comes to rest in one of the compartments prior to the dealer's attempt to remove the ball from the wheel.
- After a "No spin" the dealer shall return the ball to the previous winning number compartment and re-spin.
As adapted for ECA European Dealer Championship
- Up to three players may wager on any one playing area of the Blackjack layout.
- Where more than one player wagers on a playing area the decisions with regard to the cards dealt to that area shall be called by:
- The player who is seated at the playing area;
- Where there is no seated player, the player with the highest wager in the box;
- Where all wagers are of equal value, the player whose wager is nearest the dealer.
- The dealer shall, prior to the commencement of a round of play, ascertain the player who shall call the decisions with respect to any playing area.
Upon completion of the initial deal and before the subsequent deal;
- Where a player has a Blackjack and the dealer's card is an ace, the dealer shall, at the players’ request, pay the player in settlement an amount equal to the initial wager. In this instance, any insurance wager made by the player shall be void and returned to the player.
- A player may elect to double, by wagering an amount equal to their original wager, on the first two cards dealt to their hand or the first two cards of any split pair providing that:
- The point total of the first two cards equals 9, 10 or 11
- The player doesn’t have a Blackjack
- One, and only one, card is dealt to the hand.
- Where a player elects to double, the one additional card received shall be dealt face upwards and placed sideways on the layout.
- After a second card is dealt to a split hand, the dealer shall announce the point total of that hand and the player shall indicate their decision to stand, draw, split again (in case of a second identical card) or double with respect thereto except that:
- A player can split the hand as many times as the cards are identical in value.
- If the player controlling a playing area decides to split, any other player who has placed a wager on that playing area shall either:
- Make an additional wager on the split hand(s) so formed of an amount equal to their original wager; or
- Have their original wager placed on the first hand so formed.
- A card found turned face upwards in the shuffling device shall be burned by placing it in the discard rack.
- A card dealt or burned in error shall be dealt to the players or the dealer as though it were the next card from the shoe or shuffling device. A player who refuses to accept the card shall not receive any additional card during that round of play. Where the card is refused by all players, it shall become the dealer's next card.
- A card exposed and dealt in error to the dealer's completed hand shall be burned by placing it in the discard rack.
- Should any round of play contain an error caused by the incorrect dealing of a card, every effort must be made to reconstruct that round of play in such a way as to cause the sequence of cards dealt to be as it should have been had the error not occurred.
However, should every effort to reconstruct the round of play fail, the Championship Director may then authorise that the round be declared void and the wagers shall then be returned to the players.
The criteria for the European Dealer Championship will be multiplied by a factor of importance; hospitality (3x), Technical skills (2x) and control of the game (2x).
The minimum score per criterion is 0, the maximum score is 5, with intervals of 0,5.
1 – HOSPITALITY
Polite and courteous
Is approachable and well-mannered to all customers in all situations. Is authentic in communication and interaction.
Welcomes a player appropriately and is attentive.
Responds actively to meet customer needs
Is pro-active in meeting customer’s service.
Exceeds customer expectations
Creates a pleasant atmosphere at the table at all times, even when the costumers are winning or losing. Always tries to give all customers a memorable experience.
Acknowledges customers after transactions
Uses appropriate body language and/or verbal acknowledgement, including eye contact with the customer, at the right moments.
Is professional at all times
Gives equal attention to all customers without showing preference towards a specific customer. Is professional in any difficult or delicate situations.
Projects positive posture and body language
Faces the customers when dealing. Appears approachable and friendly using appropriate body language / nonverbal communications.
Conforms to grooming standards
Follows reasonable directives from Championship Representatives without questioning and completes any assigned tasks accurately and promptly.
2 – TECHNICAL SKILLS
Cuts chips correctly
Cuts chips accurately. Does not demonstrate any incorrect habits. Can drop-cut where appropriate.
Uses both hands correctly
Pays and takes bets using both hands to maintain game pace and table security.
Uses technical equipment appropriately
Uses the supplied equipment smoothly and efficiently.
2a – Technical Skills American roulette
Moves stacks correctly
Pushes stacks out and brings stacks in using the appropriate configuration and in a smooth and efficient manner.
Positions chips correctly during transactions
Positions chips correctly, taking into account factors such as game security, during all cash/colour transactions.
Spins the ball correctly
Spins the ball, and at the appropriate moment calls ‘no more bets’ (i.e. three revolutions) before the ball drops into the number.
Clears the winning number correctly
Clears the area around the winning number in a smooth and efficient manner, without touching winning chips. Clears the layout in a smooth and efficient manner.
2b – Technical Skills Black Jack
Deals the cards smoothly and efficiently to the boxes
Handling bets at boxes
Pays winning bets and collects losing bets in a smooth and efficient manner.
3 – CONTROL OF THE GAME
Current and accurate knowledge of gaming information
Deals games in accordance with Championship rules and procedures.
Calculates payouts accurately
Calculates all payouts accurately prior to making up the winning bets.
Maintains table security
Protects float with correct body positioning. Does not turn away from the table at any time.
Focuses on table activity
Actively monitors the table, players, unusual behaviour, and players’ betting patterns.
Shows clean hands
Shows an open palm at all times when dealing with cash/colour, when going into or out of the float and when arriving at or leaving a table.
Performs cash/colour changes correctly
Announces all changes loudly, without compromising game security. Places chips in the correct area. Accurately performs the transactions, taking into account the customer’s wishes.
Calls games loudly and clearly
Announces the game in an appropriate manner and always clearly and audibly.
Protects winning areas
Follows correct dealing procedures and is aware of movements around the winning area at all times.
Maintains readable float, ensures that the float is well-managed and readable at all times. Regulates chip movements and anticipates float requirements in advance. Plans chip movements efficiently to minimise the requirement for additional chips.
Communicates clearly and accurately
Communicates effectively with no unnecessary information.
Is discrete where necessary
Conveys information discreetly.