The casino industry operates in a unique environment where large volumes of cash, high guest footfall and round-the-clock operations create complex security, safety and surveillance challenges. While European casinos face widely differing national regulations, policing structures and cultural contexts, many of the underlying risks are strikingly similar. It is this combination of shared challenges and diverse national experiences that gives the ECA Security and Safety Workshop its particular value. Each year, the workshop brings together security, surveillance and risk management professionals from ECA member casinos across Europe. Speakers are selected for their frontline expertise and share real-world case studies — including the operational details that rarely make it into published guidelines. In a trusted, members-only setting, participants speak openly about the incidents they have dealt with, the protocols that worked, and the lessons they had to learn the hard way. ECA partner companies — leading suppliers to the land-based casino industry — join the workshop to present their latest hardware and software solutions, from advanced video management and AI-assisted surveillance analytics to game protection technology, always discussed in the context of real operational needs. Above all, the workshop provides what no report or trade fair can replicate: direct, practitioner-to-practitioner exchange across national borders — building the peer networks and practical knowledge that help keep guests, staff and assets safe.
This workshop is exclusively for representatives of ECA member casinos.
If you're employed by an ECA member casino and wish to receive registration details, please email
The Security and Safety Workshop takes place under strict confidentiality. We want everyone to feel comfortable speaking openly, so please treat anything shared during the meeting — including comments, documents and discussions — as for participants only. This means you should not share, quote, record, photograph, or circulate any content outside the group, whether publicly or privately, and you should not attribute remarks to any individual or organisation. If you would like to share any material or takeaways, please ask permission in advance or clarify this openly with the session presenter during the session. Thank you for helping us maintain a trusted setting for frank and constructive exchange.
Presentation from the Canton Ticino Police
This combination of a significant resident population, a thriving tourism and hospitality industry, international border traffic and a notable casino sector presents distinct and multifaceted challenges for law enforcement. A representative of the Canton Ticino Police Department will deliver a presentation on current events regarding crimes in Canton Ticino — offering valuable insights for security professionals working in similar environments.
Pietro Tonussi, Key Account Manager – WE Italy and Iberia Account Management at Milestone VMS
Topic: The AI-Powered Casino<
Speaker Bio: Pietro Tonussi is Business Developer for the Hospitality segment at Milestone Systems, responsible for the Southern Europe market. He oversees strategic and operational activities, drives business development with major accounts, and supports local sales teams in delivering Hospitality & Retail solutions. With nearly 30 years of experience in networking and network video, Pietro has held roles spanning Key Account Management, Marketing, Business Development, and Area Management across system integrators and IT distributors. He began his career in 1996 and has since built a reputation for developing effective, partner-driven sales channels that strengthen brand presence and fuel growth. His technical background in electronics gives him a solid foundation for navigating complex and fast-evolving technology environments.
Teaser: Security & Risk Management in the Next Generation of Casinos The casino and iGaming industry is among the sectors adopting artificial intelligence the fastest. Many operators are already investing heavily in AI across player experience, risk management, marketing, and operations. When it comes to safety and security, AI is becoming particularly important, as casinos face complex risks such as cheating, money laundering, fraud, cyber-attacks, and insider threats. Modern AI technologies enable real-time monitoring, advanced behavioral analytics, and predictive risk detection. This presentation will highlight the key AI trends shaping casino security between 2025 and 2027 and how these technologies help operators strengthen security while improving operational efficiency
Josie Preston Mica, Founder and Managing Director, Ophion Risk
Topic: Open-Source Intelligence to the Gaming Floor: How OSINT and Risk Management Transform Casino Surveillance, Security, and Safety
Speaker Bio: Josie Preston MICA is Founder and Managing Director of Ophion Risk, a boutique Anti-Money Laundering and Financial Crime consultancy specialising in the gambling industry. With over 23 years’ experience spanning non-remote casinos, betting, and iGaming, she has held senior AML leadership roles (Nominated Officer, Group MLRO, Head of Financial Crime) at major operators including Rank Group PLC/Grosvenor Casinos, Caesars Entertainment EMEA, and the Ritz Club Casino. A British Army veteran, Josie served five years as a Military Intelligence Operative (OPMI) in the Intelligence Corps, specialising in OSINT, SOCMINT, and strategic investigation. She recently founded the Gambling AML & FinCrime Alliance, an open community fighting criminal exploitation across the global gambling industries.
Teaser: This online presentation demonstrates how Open-Source Intelligence (OSINT) revolutionises casino security operations through practical, budget-friendly tools and inter-departmental collaboration. Part One covers regulatory compliance (GDPR, MLR2017), customer risk profiling, identity datapoint exploitation, vehicle and Wi-Fi monitoring, and counter-surveillance techniques—all requiring no coding experience. Attendees learn to identify organised crime indicators, analyse proximity threats, and assess CCTV vulnerabilities through social media intelligence. Part Two features a live simulation investigating the real-life ‘Hellbanianz’ organised crime group using demonstrated OSINT strategies, showing how gaming floor security and surveillance teams can detect suspicious activity in practice. Please note: The presentation is pre-recorded, with Josie joining live for the Q&A session.
Andrew Cammegh, Sales Director and Director, Cammegh Ltd
Topic: The AI Arms Race at the Roulette Wheel: How Precision Engineering and Patented Technology Are Keeping Advantage Play at Bay
Speaker Bio: Andrew Cammegh is Sales Director and Director of Cammegh Ltd, the British family business he runs alongside his brother Richard. With a career dedicated to the company founded by his father Bill in 1989, Andrew has played a central role in establishing Cammegh as the world’s leading manufacturer of precision-engineered roulette wheels and display systems. He oversees all commercial activities, managing relationships with prestigious casino clients from Monte-Carlo and Macau to Las Vegas and Australia. Andrew is a familiar face at major industry events including ICE and G2E, where he regularly showcases Cammegh’s latest innovations in intelligent wheel technology. His contributions to the European casino industry were recognised in 2024 when he received the Lifetime Achievement Award from the European Casino Association. Under his commercial leadership, Cammegh continues to combine British craftsmanship with cutting-edge technology, delivering bespoke solutions to the world’s most discerning gaming operators.
Teaser: Roulette’s defining feature — a ball and rotor in full view — is also its greatest vulnerability. As AI-powered prediction tools grow more accurate and accessible, advantage players are exploiting live tables, electronic gaming terminals, and online streams with unprecedented sophistication. In this session, Andrew Cammegh, Sales Director of Cammegh Ltd — the world’s leading roulette wheel manufacturer for over 37 years — reveals how the company’s patented Random Rotor Speed (RRS) technology, real-time wheel integrity monitoring, and integrated surveillance tools are reshaping the frontline defence of the roulette game. Drawing on real-world incidents, including a case involving over 200 fraudulent online accounts operating undetected for two years, Andrew will demonstrate why physical game protection technology has become as indispensable to modern roulette as the continuous shuffler is to blackjack — and what operators should be asking of their equipment suppliers to stay ahead of the threat.
Craig Murray, Head of Security and Surveillance, Genting Casinos UK
Topic: Armed Robbery: Prevention, Investigation, Reaction
Speaker Bio: Craig Murray is Head of Security and Surveillance at Genting Casinos UK, part of the Genting Group, one of the largest leisure and entertainment businesses in the United Kingdom with over 30 casinos nationwide. With more than 41 years of experience in the casino industry, he has built an exceptional career spanning multiple continents and senior leadership positions. Prior to joining Genting Casinos UK in 2017, he served as Director of Compliance and Security at the prestigious Park Lane Casino in London and held senior surveillance and security management roles at Clermont Leisure, Stanley Casinos, and international operations in Egypt and Mauritius. Craig has demonstrated outstanding commitment to advancing professional standards across the casino security sector, having served as Chairman of the International Association of Casino Security (IACS), Chairman of UK Casino Security Managers (UKCSM), and Chairman of the National Casino Security Association (NCSA). His expertise in combating crime within the gaming environment has been formally recognised by law enforcement authorities; in 2021, he received a Metropolitan Police Borough Commander’s Commendation for courage and investigative ability, leading to the arrest and conviction of an armed robber. He holds multiple professional qualifications from the International Compliance Association, including the ICA Diploma in Money Laundering and specialist certifications in anti-money laundering risk within the betting and gaming sector.
Teaser: Armed robbery remains one of the most severe threats facing casino operations—a high-stakes scenario where split-second decisions can determine outcomes for staff safety, asset protection, and successful prosecution. In this session, Craig Murray draws on more than four decades of frontline experience and his own direct involvement in cases that led to criminal convictions to deliver a comprehensive masterclass on managing this critical risk. From pre-incident indicators and deterrence strategies through crisis response protocols to post-event evidence preservation and law enforcement collaboration, attendees will gain actionable insights across the full incident lifecycle. Whether refining existing procedures or stress-testing your current preparedness, this session offers the rare opportunity to learn from a practitioner whose investigative work has been formally commended by the Metropolitan Police. Essential viewing for anyone responsible for protecting people and assets in a gaming environment.
Stylianos Kazakeos, Director of Security, City of Dreams Mediterranean and Cyprus Casinos, Melco Resorts & Entertainment
Topic: Intelligence-Led Protection in Politically Sensitive Environments: A Strategic Framework for High-Profile Integrated Resorts
Teaser: Operating Europe’s largest integrated resort in a geopolitically dynamic region presents a level of security complexity that extends far beyond conventional event protection. Located at the strategic crossroads of three continents, Cyprus sits within a fluid risk environment shaped by regional tensions, diplomatic activity and rapidly evolving threat narratives.
In this session, Stylianos Kazakeos shares how intelligence-led protection serves as a strategic enabler of business continuity in politically sensitive settings. Drawing on his leadership experience at Cyprus Casinos and City of Dreams Mediterranean, he will outline how structured threat assessment, real-time intelligence integration and institutional coordination with authorities translate into operational resilience during high-profile events.
He will further explore how global security standards, executive protection methodologies and regulatory discipline converge to protect brand reputation, economic stability and stakeholder confidence in complex environments.
This session offers a forward-looking perspective for operators navigating increasingly volatile risk landscapes across Europe and beyond.
Speaker bio: Stelios Kazakeos is the Director of Security at City of Dreams Mediterranean in Limassol, Cyprus - Europe’s first and largest integrated resort operated by Melco Resorts & Entertainment. He leads the resort’s comprehensive security and resilience framework, encompassing intelligence-led protection, crisis management, executive protection and inter-agency coordination within a geopolitically complex operating environment. Since joining Melco in 2017, Stelios has held progressively senior leadership roles across Asia and Europe, including Senior Agent, Executive Protection, Head of Asset Protection and Manager of Executive Protection, before assuming his current position. His cross-regional experience has shaped a strategic approach that integrates global security standards with localized risk adaptation. He holds a Master of Business Administration and a Bachelor’s degree in Security Management and is a certified security risk and crisis management professional. Stelios is a member of the Security Institute (MSyI), the Institute of Strategic Risk Management (M.ISRM) and the Global SRMC network. His professional focus centers on intelligence-led protection and resilience planning in politically sensitive environments.
Jon Duffy, Senior Vice President, Corporate Assurance & Regulatory Affairs, Genting Casinos UK
Topic: Advantage Play or Outright Cheating? Drawing the Line That Protects Your Operation
Speaker Bio: Jon Duffy is Senior Vice President of Corporate Assurance & Regulatory Affairs at Genting Casinos UK, where he oversees the Compliance, Security, Surveillance, Anti-Money Laundering and Safer Gambling departments across the company’s portfolio of more than 30 land-based casinos. With nearly two decades at Genting, he has progressed through increasingly senior roles spanning both retail and online operations, including positions with Genting Alderney, Genting Malta and Authentic Gaming. Jon holds graduate diplomas in Anti-Money Laundering and Financial Crime Prevention from the University of Manchester, awarded with merit, as well as an Executive Masters in Management from Ashridge Business School. He serves on the Audit Committee for Genting UK and is Chair of the EMEA Engagement and Steering Committee of the International Association of Gaming Advisors (IAGA), the premier global forum for gaming industry leaders, regulators and professional advisors. Jon also sits on the International Compliance Association’s Global Practitioner Advisory Board. His leadership in compliance and responsible gambling has been recognised with multiple awards at the Global Regulatory Awards, including Chief Compliance Officer of the Year.
Teaser: The boundary between skilled advantage play and prosecutable cheating is one of the most contested grey zones in casino operations—and getting it wrong carries significant consequences in either direction. Misidentify a legitimate advantage player as a cheat, and you risk reputational damage, legal exposure and regulatory scrutiny; fail to detect genuine cheating disguised as skilled play, and losses mount while offenders walk free. In this session, Jon Duffy brings nearly two decades of compliance and security leadership at one of the UK’s largest casino operators to dissect where the legal and operational lines truly fall. Drawing on real-world case studies, evolving regulatory expectations and cross-jurisdictional perspectives from his role chairing IAGA’s EMEA Engagement Committee, Jon will equip attendees with the frameworks to make confident, defensible decisions on the floor. From identifying behavioural indicators to building evidence packages that withstand legal challenge, this session delivers the clarity that surveillance and security professionals need when the stakes—and the ambiguity—are at their highest.
Stijn Walravens, Surveillance Manager, Grand Casino Brussels VIAGE
Topic: Targeting Your Guests: Combating Organised Pickpocket Networks In and Around the Casino
Speaker Bio: Stijn Walravens is Surveillance Manager at Grand Casino Brussels VIAGE, Belgium’s largest casino and part of Casinos Austria International. Located in the heart of Brussels—just steps from the Grand-Place—the casino welcomes thousands of visitors daily to its 39 gaming tables, 332 slot machines and WPT-branded poker room. In his role, Stijn is responsible for all surveillance operations across this seven-floor entertainment complex, coordinating camera coverage, incident detection and evidence management for a venue that operates from morning until the early hours. Working in a city where pickpocketing incidents average eleven per day in the central pentagon area alone, he has developed deep expertise in identifying, tracking and disrupting organised theft networks that target casino guests both inside the venue and in its immediate surroundings. Stijn works closely with local law enforcement, including the specialist police unit known as the “Trekkers,” to support arrests and prosecutions. His frontline experience makes him a valuable voice on protecting guests in high-footfall urban casino environments.
Teaser: Casinos are magnets for cash, crowds and—inevitably—criminals who prey on distracted guests. In Brussels, where pickpocketing and street theft rank among the highest in Europe, Grand Casino Brussels VIAGE sits at the epicentre: a seven-floor entertainment complex steps from the Grand-Place in a city recording an average of eleven theft incidents per day in its central district alone. In this session, Stijn Walravens draws on frontline experience from Belgium’s largest casino to explain why gaming venues and their surroundings are such attractive targets—from the crowds and distractions on the gaming floor to cash handling, intoxicated patrons and busy transport areas nearby. Using real surveillance footage, he will demonstrate just how quickly and discreetly thefts occur, before breaking down the common behavioural patterns of organised pickpocket teams: working in pairs, using distractions and blending seamlessly with legitimate guests. Attendees will learn to recognise the key warning signs—unusual loitering, coordinated movement, repeated close contact with patrons—and understand the broader impact on guest experience, reputation and the bottom line. Practical, visual and directly applicable to any high-footfall casino environment
Erasmus Smit, Head of Business Development Casino, Dallmeier electronic
Topic: Beyond Switching Cameras to Monitors: Unlocking the Full Potential of Modern Video Management Systems
Speaker Bio:Erasmus Smit is Head of Business Development Casino at Dallmeier electronic, a leading German manufacturer of video security technology and intelligent surveillance solutions. With over 30 years of experience in the CCTV industry, including more than two decades specialising in surveillance solutions for the casino sector, he has established himself as a recognised authority in gaming security technology. His extensive international portfolio encompasses projects across South Africa, Australia, the United States, Europe, and Macau, where he has consistently delivered bespoke video technology solutions tailored to the unique operational and regulatory requirements of each client. As a qualified electronic engineer, Erasmus combines deep technical expertise with a strategic approach to business operations, focusing on optimising system performance whilst ensuring overall operational efficiency. He is recognised for his ability to bridge the gap between engineering precision and practical, results-oriented outcomes in complex surveillance environments. At Dallmeier, he leads initiatives in next-generation casino video technology, including AI-assisted operations and intelligent camera features designed to improve both compliance and operational decision-making.
Teaser: Today’s video management systems offer far more than traditional camera-to-monitor switching. From seamless integration with casino management systems, point-of-sale, access control, and dealing shoes, to AI-powered table game automation that tracks cards and chips in real time, the modern VMS has evolved into a comprehensive “casino operating system.” But where should AI intelligence reside? On the edge, within the camera itself using neural networks for instant object detection and people counting? On-premise, enabling real-time intervention and compliance without data leaving the property? Or in the cloud, for scalable analytics and cross-property intelligence? In this session, Erasmus Smit explores how casinos can leverage advanced VMS capabilities—including intelligent video analytics, third-party system integration, and AI-assisted decision-making—to enhance surveillance efficiency, improve operational profitability, and future-proof their security infrastructure.
Christophe Leparoux, Executive Vice President, Sales & Marketing at Angel Europe (formerly GPI France)
Topic: RFID Smart Solutions: Meeting Security and Regulatory Demands in Modern Table Gaming
He joined Bourgogne & Grasset, the world’s leading casino chips manufacturer, to develop sales across Asia, Australia, South Africa, and Canada. When the company rebranded as GPI, Christophe was appointed Director of Sales & Marketing.In 2010, he founded his own consultancy, advising Italian gaming manufacturer Abbiati on Asian markets whilst also guiding Burgundy wine producers on international development.When Japan’s Angel Playing Cards acquired GPI in 2019, Christophe rejoined as Executive Vice President, Sales & Marketing, overseeing commercial strategy for Angel Europe’s RFID smart table solutions and premium casino currency, Christophe is based in Beaune, Burgundy.
Teaser. RFID technology is transforming table game operations across Europe and Asia, delivering unprecedented levels of security whilst meeting increasingly stringent regulatory requirements. As gaming regulators extend player tracking and performance monitoring mandates from slot machines to table games, Christophe Leparoux from Angel Europe will demonstrate how their comprehensive smart table solutions address these evolving compliance challenges. Combining RFID-enabled casino currency with advanced hardware and software systems, Angel’s technology provides real-time player results tracking, complete game integrity monitoring, and detailed operational data essential for regulatory reporting. From the Angel Smart Float chip tray that authenticates chips and tracks player activity in real-time, to complete table monitoring systems that detect counterfeit chips, prevent theft, and eliminate dealer errors, these innovations deliver the transparency and accountability regulators now demand. As a pioneer in RFID technology since 1996 and the world’s leading casino currency manufacturer, Angel Europe has successfully deployed millions of RFID chips across major European casinos, positioning operators to meet both current and future regulatory compliance obligations whilst optimising operational efficiency.
Dennis Spann, Fraud Specialist at Holland Casino
Topic: Connecting the Dots: How Data-Driven Investigation Uncovered a Long-Running Casino Fraud
Speaker Bio: Dennis Spann has been with Holland Casino since 1999, when he joined as a croupier at the Amsterdam property. Over the following two decades he held a range of operational leadership roles across multiple locations — including pit boss, floor manager and duty manager — building an in-depth understanding of day-to-day casino operations. He later transitioned into the Compliance domain, where he now serves as Fraud Specialist within Holland Casino’s Integrated Security team. His work centres on identifying and mitigating fraud risks by unlocking, interpreting and leveraging operational data, as well as strengthening legal follow-up and case-handling processes. His unique combination of frontline experience and analytical capability gives him a distinctive perspective on how data-driven investigation can complement traditional security measures.
Teaser: Employee–guest collusion is among the most difficult fraud schemes to detect — carefully concealed, built on trust between insiders and outsiders, and often running far longer than anyone suspects. In this session, the presenters walk through a real investigation in which a routine suspicion evolved into the exposure of a large-scale, long-running fraud. By combining open-source intelligence (OSINT), structured data analysis and targeted review of surveillance footage, the investigative team was able to piece together a timeline that no single source could have revealed alone. Attendees will see how each layer of evidence — digital traces, transactional data and camera imagery — reinforced the others to build an indisputable factual picture. The session also addresses the legal and procedural complexities that followed: navigating privacy legislation, ensuring evidence admissibility and pursuing maximum financial recovery. A compelling case study for anyone looking to strengthen their investigative toolkit beyond traditional surveillance.
Jack Tighe, Assistant Security & Surveillance Manager, The Hippodrome Casino
Topic: One Team: How the Hippodrome approaches Security and Surveillance
Speaker Bio: Jack Tighe is the Assistant Security and Surveillance Manager at The Hippodrome Casino, London. He started in the gaming industry as a croupier at The Barracuda Casino in London in 2013 and after moving to the Hippodrome in 2015, he realised that he’d rather catch cheats than deal to them and has stayed in Surveillance ever since, working his way up from trainee to management.
Andrzej Czeremanski, Business Development Director at Aicuda Technology
Topic: Transforming Casino Surveillance, Security & Operations with advanced AI Video Analytics – Aicuda Vision AI & Vaidio Platform
Speaker Bio: Andrzej Czeremanski is Business Development Director at Aicuda Technology, a Dutch AI solution provider specialising in advanced video analytics for the CCTV/surveillance market based on proprietary algorithms. He brings extensive experience driving innovation and growth within the technology sector, specialising in strategic partnerships, AI-powered video analytics, Vision AI data, and IT infrastructure solutions. Andrzej leads Aicuda’s global expansion efforts, promoting its Vision AI platform worldwide and building collaborations with key technology partners including NVIDIA, HPE, Advantech, and leading VMS, camera, and PSIM software vendors across market verticals. Known for strong leadership, communication, and organisational skills, he consistently delivers results in high-pressure environments by motivating teams to exceed ambitious targets.
Teaser: Imagine a casino environment where every camera, every data point, and every security insight works in complete harmony—not siloed, not reactive, but fully unified. Today’s casinos face fragmented surveillance systems that miss key events, overload staff, and leave valuable intelligence untapped, resulting in regulatory exposure, lost revenue, and compromised guest experiences. The Aicuda Technology Vision AI Platform transforms video monitoring through advanced AI, seamlessly integrating with any IP camera and major VMS solutions. This session introduces next-generation AI-powered video intelligence with cutting-edge forensic video search, real-time alerting, and custom-built analytics. Core capabilities include facial recognition for self-excluded individuals and VIP guests, licence plate recognition for tracking suspicious vehicles, cross-camera tracking using appearance-based attributes, business intelligence analytics for visitor demographics and traffic flow, and counting/dwell time analysis for occupancy levels and gaming patterns. Advanced security features enable automated detection of high-risk objects (weapons, face coverings) and suspicious behaviours (aggression, loitering, unauthorised access), whilst monitoring environmental hazards such as smoke and fire for rapid incident response
Angel Europe SAS, headquartered in Savigny-lès-Beaune, France, is the European arm of the Angel Group—one of the world’s foremost manufacturers of casino playing cards, gaming chips and intelligent table systems. Originally established as Bourgogne et Grasset, the company became part of Gaming Partners International (GPI) before joining the Angel Group following the Japanese parent company’s acquisition of GPI in 2019.
Today, Angel Europe stands as the world’s leading manufacturer of casino jetons, chips and plaques, with pioneering expertise in RFID technology dating back to 1996. The facility produces security-critical gaming products under stringent quality controls while also serving as the Angel Group’s primary distribution hub for the European and African markets.
The Angel Group’s product portfolio includes factory pre-shuffled playing cards, precision dice, RFID-enabled chip inventory systems, and the globally renowned Angel Eye electronic card shoe—a baccarat security device commanding more than 60 per cent global market share. The A.I. Capture system represents the cutting edge of table monitoring, using artificial intelligence and RFID to deliver real-time game data, bet tracking and fraud detection.
With a 75-year heritage and manufacturing sites across four continents, Angel Europe brings world-class innovation and security expertise to the European gaming industry.
Christophe Leparoux brings over 30 years of experience in the international gaming industry. After graduating from Rouen Business School, he launched his career in Hong Kong, spending three years with a toys trading company before returning to France in 1992.
He joined Bourgogne & Grasset, the world’s leading casino chips manufacturer, to develop sales across Asia, Australia, South Africa, and Canada. When the company rebranded as GPI, Christophe was appointed Director of Sales & Marketing.In 2010, he founded his own consultancy, advising Italian gaming manufacturer Abbiati on Asian markets whilst also guiding Burgundy wine producers on international development.When Japan’s Angel Playing Cards acquired GPI in 2019, Christophe rejoined as Executive Vice President, Sales & Marketing, overseeing commercial strategy for Angel Europe’s RFID smart table solutions and premium casino currency, Christophe is based in Beaune, Burgundy.
Pioneering Video Surveillance Technology for the Casino Industry
Dallmeier electronic, headquartered in Regensburg, Germany, is a global leader in video security technology with more than 40 years of innovation since its founding in 1984. The company develops and manufactures its entire product range in Germany under a strict “100% Made in Germany” strategy, setting industry benchmarks for quality, cybersecurity and GDPR-compliant data protection.
Dallmeier has planned and realised some of the largest real-time IP surveillance systems in casinos worldwide, with its Smart Casino Solutions deployed across major gaming floors from Europe and Africa to North America and Asia-Pacific. The company’s patented Panomera® multifocal sensor technology enables casinos to monitor vast gaming areas with significantly fewer cameras while maintaining the high-resolution detail required for table game surveillance—customers consistently report reductions of more than 80 per cent in incident resolution times.
Beyond pure surveillance, Dallmeier’s Casino Automation Technology (CAT) delivers real-time analytics for table games including game pace monitoring, result tracking and chip float analysis. The open architecture of the Hemisphere® platform integrates seamlessly with access control, intrusion detection, slot data systems, RFID readers and facial recognition, enabling surveillance teams to verify events instantly and build digital incident files for regulatory compliance.
Erasmus Smit is Head of Business Development Casino at Dallmeier electronic, where he leads the company’s global engagement with the gaming industry. With more than two decades at Dallmeier—having joined in 2003—he has progressed through roles including Project Manager, Sales Manager and Senior Enterprise Solutions Manager, building deep expertise in the planning, design and implementation. of professional video surveillance systems for casino environments. Erasmus is a recognised authority on optimising surveillance operations, regularly sharing best practices on camera selection, system architecture and the integration of artificial intelligence into gaming floor monitoring. He has presented at major industry events including the European Dealer Championship and ECA Security and Safety Workshops, and hosts Dallmeier’s “Eye on Security” webinar series for casino professionals. His practical guidance on balancing coverage, image quality and operational efficiency has helped casinos worldwide reduce incident resolution times and enhance both security and business intelligence capabilities.
Cammegh Ltd, headquartered in Bethersden, Kent, is a British, family-run manufacturer renowned for producing the world’s finest roulette wheels and display systems. Founded in 1989 when Bill Cammegh crafted his first wheel in a small garage, the company is now directed by his sons Richard and Andrew and employs a team of 30 craftsmen and technology experts. Every Cammegh wheel is designed and assembled in-house, with the vast majority of components sourced from local suppliers—allowing a level of quality control unparalleled in the industry.
Cammegh’s flagship Mercury 360 intelligent roulette wheel features an invisible suite of in-rim sensors delivering secure winning number detection, live data output and comprehensive game reports. The company’s patented technologies, including contactless automatic ball launch and the Billboard Display System, have become industry standards across live, online and electronic gaming. Cammegh wheels are trusted by the most prestigious gaming establishments worldwide, from the Casino de Monte-Carlo to leading venues in Macau, Las Vegas and Australia. The company continues to push the boundaries of roulette technology whilst maintaining its reputation for beautifully crafted, bespoke designs.
Andrew Cammegh is Sales Director and Director of Cammegh Ltd, the British family business he runs alongside his brother Richard. With a career dedicated to the company founded by his father Bill in 1989, Andrew has played a central role in establishing Cammegh as the world’s leading manufacturer of precision-engineered roulette wheels and display systems. He oversees all commercial activities, managing relationships with prestigious casino clients from Monte-Carlo and Macau to Las Vegas and Australia. Andrew is a familiar face at major industry events including ICE and G2E, where he regularly showcases Cammegh’s latest innovations in intelligent wheel technology. His contributions to the European casino industry were recognised in 2024 when he received the Lifetime Achievement Award from the European Casino Association. Under his commercial leadership, Cammegh continues to combine British craftsmanship with cutting-edge technology, delivering bespoke solutions to the world’s most discerning gaming operators.
Canton Ticino — Switzerland’s Mediterranean Gateway
Canton Ticino is located in the southern part of Switzerland and is the country’s only predominantly Italian-speaking canton. Bordering Italy, its unique geographical position makes it a gateway between Northern and Southern Europe. The canton has an estimated population of approximately 358,900 (as at end of 2024), spread across eight districts. The largest cities are Lugano (approx. 63,600 inhabitants), the cantonal capital Bellinzona (approx. 45,300), Locarno (approx. 16,400) and Mendrisio (approx. 15,100).
Tourism and hospitality play a central role in the canton’s economy. In 2024, hotel facilities in Ticino recorded approximately 1.35 million overnight stays in the hotel sector alone. When all forms of tourist accommodation are included, the canton registered over 8 million total overnight stays, remaining well above pre-pandemic levels. Nature, lakes, gastronomy and the Mediterranean climate are the main attractions, with the majority of visitors coming from elsewhere in Switzerland (around 62%), followed by Germany and Italy. Tourism from abroad has been on a growth trajectory, and business tourism through the Ticino Convention Bureau accounted for approximately 18.5% of overnight stays in 2024.
The canton is also home to three casinos:
- Casino Lugano the host casino of our ECA Security and Safety Workshop 2026 — Located in the heart of Lugano, this is a historically significant venue that hosted the very first Eurovision Song Contest in 1956. It offers over 400 slot machines and 18 table games.
- Casino Locarno — Situated just steps from Lake Maggiore and the famous Piazza Grande, it features 160 slot machines, roulette tables, blackjack and poker.
- Casino Admiral Mendrisio — The largest gaming venue in the canton, located at the Mendrisio motorway exit near the Italian border inside the FoxTown outlet centre. It offers 374 slot machines, numerous table games including roulette, blackjack and poker, as well as 1,200 free parking spaces.
Additionally, the Casinò di Campione is located in Campione d’Italia, an Italian exclave on the shores of Lake Lugano within the canton’s territory. Although technically on Italian soil, it is geographically surrounded by Ticino and is considered one of Europe’s largest casinos by square meters. It reopened in January 2022 following a period of closure due to operational issues.
