ECA Security and Safety Workshop 2025

Welcome by the host
Per Jaldung, CEO, Grand Casino Brussels

Presentation of the agenda - short introductory round by all participants

This WG handles all questions around:

• Game protection
• Theft & Fraud
• Crime schemes in society that could affect casinos
• People Protection
• Tech Solutions
• New threats due to AI

Presentation Gert Jan Schenau, Managing Director at IC}U

Human Profiling^® - Real time assessing someone’s intentions through micro- and macro-expressions in human behaviour

Human Profiling^® is the most effective and efficient assessment method to transfer human behaviour into vital information in real time. It leads to asking the right questions in situations where the professional needs to handle, without hesitation, based on what he or she ‘sees’ instead of what he or she ‘hears’. During the Experience we will handle micro- and macro-expression, walking -standing and sitting posture, voice-expression and word choice. Aimed at the most important result, someone’s (true) intentions

The speaker: Gert Jan Schenau MBA CIS – Owner of IC}U and developer of Human Profiling^® - Gert Jan started to develop Human Profiling in 2009. Since then, he helped many professionals in almost every Branche to assess human behaviour and to ask questions based on what we see instead of what we just hear. From special government assignments all over the world to recruiting in organizations. The focus of IC}U is aimed at assessing Human behaviour where AI ends.

Presentation Gerrit Stokart and Kris van Limbergen. Senior trainers and consultants, Crime Control

The evolution of aggression in our society and how casinos can handle difficult guests

Information on the company: Crime Control, based in Belgium, specializes in training and consultancy aimed at preventing crime and undesirable behavior. Their services focus on aggression control and security awareness, using methods such as training sessions, mystery audits, and consultancy to influence employee behavior positively.
They operate across various sectors, including hotels, banks, industries, hospitals, and supermarkets. Their goal is to empower individuals to handle challenging situations effectively and to foster a safer environment.

The following items are part of the presentation and workshop: 
Why aggression problems are increasing in society.
Distinguish between different forms of aggression.
How to tackle these different forms in concrete terms.
Some pitfalls in dealing with aggression.
How casinos should prepare for more aggression.
Practical demonstration and simulations.
Questions and answers with the audience

Presentation Christophe Leparoux, Executive Vice President, Sales & Marketing, GPI

RFID Technology in Casino Security

GPI offers RFID technology demonstrations showing how radio frequency identification enhances table game security. The system allows casinos to track chips throughout the gaming floor, providing real-time inventory management and authentication capabilities. RFID chips work across multiple areas—from cash desks to poker tables—and integrate with existing casino management systems.

The demonstration covers:

• How RFID chips function to reduce fraud risks
• Real-time chip tracking and inventory management processes
• Authentication systems for verifying legitimate chips
• Integration points with third-party casino management software

This practical demonstration shows how RFID technology contributes to improved security protocols and operational efficiency in casino environments.

Online Presentation Ted Whiting, VP of Corp Surveillance at MGM Resorts International

The Future of LIDAR in Casino Security

Ted is the Vice President of Corporate Surveillance for MGM Resorts International. He is an expert in the upcoming use of Lidar Systems in the field of Security and Surveillance and will give an introduction to the technology as well as his view on how these systems can enhance the security of every casino operation.

Security Benefits

• Perimeter breach/Directional travel
• Fast Moving Person
• Slot Checking/Harassing Guests Behavior
• Officer Tracking
• Occupancy/ Crowd Tracking

LiDAR Advantages over Cameras

• Field of View
• Sensor Stitching
• Low light

Additional benefits

• Marketing
• F&B
• Casino Retail
• Hotel
• Guest Services

Online discussion Richard Marcus, Casino Table Game Protection Consultant/Trainer and Founder of the Global Table Games and Game Protection Conference USA & Europe

Next EURO GTGC/GGPC?

Richard Marcus, a renowned figure in the casino industry, has transitioned from an infamous past to become a respected gaming professional and security conference organiser. Once considered the most significant professional casino cheat, Marcus now leverages his unique expertise to bolster casino security worldwide. His career trajectory spans from a blackjack dealer in Las Vegas to a globally sought-after casino game protection consultant and trainer. Marcus's ingenuity, once used for cheating, is now channelled into developing cutting-edge security measures and game protection strategies for casinos across the globe. His multilingual abilities, including fluency in French and German, enhance his effectiveness in the European market. In November 2024, Marcus organised the European debut of his acclaimed Global Table Games & Game Protection Conference (GTGC/GGPC) at the prestigious Hippodrome Casino in London, further cementing his status as a leading authority in casino security and game integrity.

Group photo shoot

Member Presentations:

Each attending casino/group is requested to prepare a presentation covering the following:

• A brief introduction of yourself, including your professional background and current role in casino security
• Case studies from your operation(s) on security and safety incidents, including your handling methods. Video material from the last two years would be particularly valuable
• An overview of your company and security department, including team structure, size, and responsibilities
• Information about technologies and methods used in your security operations
• Details of any planned purchases of new security technology
• Current challenges or threats you're facing

Expected topics:

• Stacker theft
• Reverse engineering of pseudorandom number generators
• Roulette wheel manipulation and Roulette drillers
• Collusion
• Tech solutions - What is efficient? What's new?
• Cash handling - Reducing cash
• Security robots
• Face recognition
• ...

Please keep the presentation short. If you have interesting material to share, please contact us so that we can consider an extended time in the programme.

End of day one of the workshop
Get together and networking.

Dinner & networking
Optional casino tour for first-time participants.

Member Presentations (continued)

Roundup of the findings of the workshop

Closing Remarks
Summary of key points
Next steps and follow-up actions

Agreement on the 2026 workshop dates – closing of the workshop

After the Security and Safety Meeting is finished, we will offer the participants to take part in a walking tour around the city center to see some of the must-see places in Brussels before heading for the airport. Depending on time and energy, this might include the Grand Place, Manneken Pis, the Royal Gallery of Saint Hubert, Mont des Arts, the Royal Palace of Brussels, and for the sporty ones, the European Quarter.