Celebrating the People Behind European Casino Excellence
The ECA Slot Floor Excellence Awards recognize outstanding individuals and teams who bring Europe's casino slot floors to life. These awards celebrate the dedication, professionalism, and exceptional service that define excellence in casino slot floor operations across Europe.
Why We Celebrate Slot Floor Professionals
While the slot floor remains a cornerstone of the land-based casino experience, serving as a primary attraction for millions of guests across Europe, success depends not merely on technology and equipment. It fundamentally relies on the human qualities, technical expertise, and world-class hospitality delivered by dedicated professionals working on casino floors every day.
The ECA Slot Floor Excellence Awards place people at the centre of recognition, celebrating:
- Exceptional collaboration and teamwork that drives operational success
- Professional dedication and reliability that create outstanding guest experiences while maintaining responsible gaming standards
- Innovation and fresh perspectives that shape the industry's future
- Leadership and mentorship that develop the next generation of talent
- Commitment to continuous learning that raises industry standards
Award Categories
The awards recognize excellence at different career stages and operational contexts through three categories:
Slot Floor Rising Star of the Year Honours early-career professionals with a maximum of three years' experience on the slot floor who have demonstrated exceptional potential and achievement.
Slot Floor Employee of the Year Celebrates experienced frontline or operational employees who have demonstrated exceptional performance, superior customer service, and leadership qualities that inspire colleagues.
Outstanding Slot Team of the Year Recognises teams of a minimum of three employees who have demonstrated exceptional collaboration, customer service, initiative, and measurable success in slot floor operations through a significant project or initiative completed within the last 12 months.
2026 Award Winners
The inaugural ECA Slot Floor Excellence Awards took place at ICE Barcelona 2026 on the Enterprise Stage at Fira Barcelona Gran Via. Following a rigorous evaluation process conducted by an independent jury panel comprising ECA and Clarion representatives and leading global slot manufacturers, winners were announced across three categories:
Slot Floor Rising Star of the Year
- 1st Place: Storm Bertelkamp, Holland Casino, Netherlands
- 2nd Place: Ruth Waxenegger, Casinos Austria, Austria
- 3rd Place: Christakis Elia, Melco – City of Dreams Mediterranean, Cyprus
Slot Floor Employee of the Year
- 1st Place: Eeva Sirkka, Casino Helsinki, Veikkaus, Finland
- 2nd Place: Rosie Brooks, Hippodrome Casino, United Kingdom
- 3rd Place: Halim Ajjouch, Holland Casino, Netherlands
Outstanding Slot Team of the Year
- 1st Place: Hippodrome Casino, United Kingdom
- 2nd Place (shared): Casinos Austria, Austria, and Holland Casino, Netherlands
- 3rd Place: Melco – City of Dreams Mediterranean, Cyprus
Looking Ahead to 2027
The ECA will launch the nomination process for the 2027 ECA Slot Floor Excellence Awards later this year. All ECA member casinos across Europe are invited to nominate their most outstanding teams and individuals.
Nominations are evaluated by an independent jury panel using clearly defined criteria that assess collaboration, operational excellence, initiative, measurable success, leadership qualities, customer service, and the strength of supporting recommendations.
Photo Gallery
In Collaboration with
