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Dutch state-owned casino monopoly Holland Casino was expected to have been privatised by 2020, but surprise political opposition in early 2019 suddenly halted the process, with no clear roadmap on when the government will relaunch its share sale plans.

A bill to add new casino licences and allow for Holland Casino to sold by the government was due to be voted on alongside a historic piece of legislation to allow for online gambling licensing.

Although the online bill passed, with the market due to open in Autumn 2021, the government withdrew the privatisation bill before it could be voted on, in expectation of defeat. The bill has yet to be tabled in parliament again.

From January 2018, casinos in the Netherlands are liable for a temporary 30.1 percent tax rate on gross gambling revenue. The rate rose from 29 percent to offset delays to the implementation of the Online Gambling Act.

The levy is expected to fall back to 29 percent six months after the online licensing law comes into effect in October 2021.

Like many operators in Europe, Holland Casino has been affected by months of closures during the coronavirus pandemic in 2020 and 2021.

Dutch regulator the KSA has also been very active in the past year, largely in preparing regulations for the opening of the country’s online market.

However in a recent Market Insight report the regulator said it "goes without saying" that the future will see gambling monopolies in the Netherlands, including Holland Casino, broken up to allow for more private operators to enter the market.

ECA MEMBERS

ECA MEMBERS :    Holland Casino

NUMBER OF CASINOS

2017 13
2016 14
2015 14
2014 14
2013 14

NUMBER OF EMPLOYEES

2017 2708
2016 2519
2015 2360
2014 2308
2013 2621

TERRESTRIAL CONSUMER PROTECTION / SOCIAL RESPONSIBILITY MEASURE

The casino sector in the Netherlands is monopolised and state-owned.

In 2013, legal regulations requiring casino staff to be trained in player protection were introduced.

Consequently, Holland Casino, the single casino licensee, operates an intensive responsible gambling policy as part of its social responsibility measures.

The policy aims to protect players in the country’s 14 casinos by training staff to recognise problematic behaviour, informing players of the risks gambling presents and providing active intervention procedures and referral to addiction prevention agencies for problem gamblers.

All staff are trained by experts from gambling addiction agencies.

Additionally, Holland Casino has a strict responsible gambling policy for players aged between 18 and 23 due to their elevated risk of addiction.

A self-exclusion programme is in place for casinos and the Gaming Authority keeps a register of players who have self-excluded.

Wagers on gaming machines in casinos are limited to €50 under Holland Casino’s regulations.

Players must be at least 18 years of age to gamble in the Netherlands.

The Stichting Anonieme Gokkers Omgeving Gokkers (Anonymous Gamblers and Social Environment of Gamblers) is an institution that deals with gambling addiction in various towns across the Netherlands.

In 2015, the slogan “Speel Bewust” (play responsibly) was adopted by licensed gaming and betting companies in order to raise consumers’ awareness of the potential risks that gambling presents.

The Human Assitance Network for Daily Support (HANDS) operates a 24-hour helpline for players experiencing gambling-related issues.

 

Legal Gambling Age: 18 Years Old

Smoking Ban:Yes. However, smoking-permitted rooms are allowed.

THE REGULATED MARKET

NATURE OF THE CASINO MARKET

Terrestrial:Monopoly, state-owned.

Online: Unregulated

 

REGULATED CASINO GAMES

Terrestrial:In 2015 Holland Casino offered the following table games: American Roulette, Black Jack, Punto Banco, Ultimate Texas Hold’em Poker, 3 Card Poker, 4 Card Poker, Multi Poker, Money Wheel, Poker (Omaha and Texas Hold’em), Dice Ball.

 

RESPONSIBLE REGULATOR FOR TERRESTRIAL AND ONLINE CASINO GAMES

Terrestrial:Dutch Gaming Authority

THE ILLEGAL MARKET

Market Protection Measures / Tools to Tackle Illegal Gambling:Website blocking is not permitted in the Netherlands. However, payment blocking is authorised and advertising restrictions for unlicensed operators are in place.

IN THE CASINO

NUMBER OF CASINO VISITS (in 000s)

2017 5840
2014 5465
2016 5931
2015 5832
2013 5403

REVENUES (GGR & Tips EUR Million)

2017 610
2016 581 million
2015 548 million
2014 495 million
2013 476 million

HIGH-LEVEL MARKET DATA

Currency : Euro

Population: 16,936,520
(Source:The World Bank)

GNI (2014, Local Currency, Millions): 656,833
(Source: Eurostat)

Internet Penetration (Internet Users): 93.2%
(Source: The World Bank)

Mobile Penetration (Mobile Cellular Subscriptions): 116%
(Source: The World Bank)

Doing Business Ranking (June 2015):28
(Source: World Bank Group)

Prepared by :

Last Updated: May 2019