Responsible Gambling

POSITION PAPER: Responsible Gambling

Status: December 2016

Responsible gambling is a term widely used in the gambling industry, despite the absence of a widely- accepted definition. Much of the debate around gambling and the need to encourage responsible gambling arises primarily from concerns about problem gambling. Problem gambling is the form of gambling where gamblers experience harm affecting themselves and their relatives. Therefore, most definitions of responsible gambling refer to the minimisation of potential harm arising from gambling activities. The European Casino Association (ECA) takes a broad approach to the issue of responsible gambling. For us and our members, responsible gambling is an issue that relates to consumers, industry, regulators and the wider community. It involves strategies that reduce gambling-related harm and increase gambling-related benefits across society.

The ECA strongly believes that the promotion of responsible gambling in land-based and online casinos is in customers’ interest as much as it is in the interest of the industry. Operating casinos in a socially responsible way is a “conditio sine qua non” for licensed land-based and online casino operators. It is important, both in terms of credibility, as well as reputation – not only for the single operator but also for the whole industry. Furthermore, responsible gambling is a topic that is of utmost importance to all stakeholders in the gambling industry, from governments, to regulators, employees and suppliers.

List of Certified Casinos

CountryCompany/CasinoOn goingDate of
certification
Date of
expiration
RenewalDate of
expiration
Country: Austria
Company/Casino: Casinos Austria
Date of
certification:
23.10.2018
Date of
expiration:
20.10.2021
Date of
expiration:
23/10/2023
Country: Finland
Company/Casino: Veikkaus
Date of
certification:
13.12.2018
Date of
expiration:
13.12.2021
Country: France
Company/Casino: JOA
On going: x
Country: Germany
Company/Casino: Westdeutsche Spielbanken GmbH & Co. KG
Date of
certification:
17.07.2019
Date of
expiration:
17.07.2022
Company/Casino: Merkur Spielbanken Sachsen-Anhalt
Date of
certification:
28.08.2019
Date of
expiration:
28.08.2022
Company/Casino: Brandenburgische Spielbanken
Date of
certification:
16.12.2022
Date of
expiration:
16.12.2025
Country: Liechtenstein
Company/Casino: Schaanwald Casino
Date of
certification:
16.12.2022
Date of
expiration:
16.12.2025
Country: Luxembourg
Company/Casino: Casino 2000
Date of
certification:
09.08.2018
Date of
expiration:
09.08.2021
Renewal: 20.11.2021
Date of
expiration:
20.11.2024
Country: Monaco
Company/Casino: SBM - Monte-Carlo
Date of
certification:
26.12.2019
Date of
expiration:
26.12.2022
Country: Netherlands the
Company/Casino: Holland Casino
Date of
certification:
27.10.2017
Date of
expiration:
27.10.2020
Renewal: 15.07.2022
Date of
expiration:
15.07.2025
Country: Serbia
Company/Casino: Grand Casino Beograd
Date of
certification:
28.08.2018
Date of
expiration:
27.08.2019
Renewal: 28.08.2019
Date of
expiration:
27.08.2020
Country: Sweden
Company/Casino: Casino Cosmopol
Date of
certification:
21.12.2018
Date of
expiration:
21.12.2021

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