+32 (0) 2 401 61 30

 

Revenues at Holland Casino’s 14 properties have grown steadily since 2013, totalling €608,3m in 2016, representing 5.6 percent growth overall.

The privatisation of Holland Casino, which would make additional casino licences available, is expected to conclude in July 2018. Of the 14 existing casinos, ten will be sold in a block and continue to be operated under the Holland Casino trademark, while the remaining four will be sold separately or in other “packages”.

Under the draft legislation currently pending in the Senate there can also be up to two completely new casinos.

Although the number of casinos will remain unchanged until the privatisation has been carried out, the state-owned monopoly operator has rationalised its operations. After a few years of decreasing the group of employees, in 2016 Holland Casino had a growth from 6.7 percent till 2519 employees.

Players made more visits to Dutch casino venues in 2016 and over 5.9m individual visits were recorded. They came out 1.1m registered guests.

The Kansspelautoriteit (KSA) is the regulatory body responsible for the oversight of the Netherlands’ land-based casinos.

Draft legislation regulating online gambling in the Netherlands is currently pending, with the first licences expected to be issued in late 2018 and become operational in January 2019.

The KSA will be responsible for issuing online gambling licences in the country once the legislation and secondary regulations have been finalised.

Amendments to the country’s Gaming Act in 2011 granted the KSA the power to issue fines of up to €810,000, or 10 percent of a company’s turnover, should an operator target the Dutch market illegally. In 2016 the fines were totalling €373.750. (annual report KSA)

ECA MEMBERS

ECA MEMBERS :    Holland Casino

NUMBER OF CASINOS

2016 14
2015 14
2014 14
2013 14

NUMBER OF EMPLOYEES

2016 2519
2015 2360
2014 2308
2013 2621

TERRESTRIAL CONSUMER PROTECTION / SOCIAL RESPONSIBILITY MEASURE

The casino sector in the Netherlands is monopolised and state-owned.

In 2013, legal regulations requiring casino staff to be trained in player protection were introduced.

Consequently, Holland Casino, the single casino licensee, operates an intensive responsible gambling policy as part of its social responsibility measures.

The policy aims to protect players in the country’s 14 casinos by training staff to recognise problematic behaviour, informing players of the risks gambling presents and providing active intervention procedures and referral to addiction prevention agencies for problem gamblers.

All staff are trained by experts from gambling addiction agencies.

Additionally, Holland Casino has a strict responsible gambling policy for players aged between 18 and 23 due to their elevated risk of addiction.

A self-exclusion programme is in place for casinos and the Gaming Authority keeps a register of players who have self-excluded.

Wagers on gaming machines in casinos are limited to €50 under Holland Casino’s regulations.

Players must be at least 18 years of age to gamble in the Netherlands.

The Stichting Anonieme Gokkers Omgeving Gokkers (Anonymous Gamblers and Social Environment of Gamblers) is an institution that deals with gambling addiction in various towns across the Netherlands.

In 2015, the slogan “Speel Bewust” (play responsibly) was adopted by licensed gaming and betting companies in order to raise consumers’ awareness of the potential risks that gambling presents.

The Human Assitance Network for Daily Support (HANDS) operates a 24-hour helpline for players experiencing gambling-related issues.

 

Legal Gambling Age: 18 Years Old

Smoking Ban:Yes. However, smoking-permitted rooms are allowed.

THE REGULATED MARKET

NATURE OF THE CASINO MARKET

Terrestrial:Monopoly, state-owned.

Online: Unregulated

 

REGULATED CASINO GAMES

Terrestrial:In 2015 Holland Casino offered the following table games: American Roulette, Black Jack, Punto Banco, Ultimate Texas Hold’em Poker, 3 Card Poker, 4 Card Poker, Multi Poker, Money Wheel, Poker (Omaha and Texas Hold’em), Dice Ball.

 

RESPONSIBLE REGULATOR FOR TERRESTRIAL AND ONLINE CASINO GAMES

Terrestrial:Dutch Gaming Authority

THE ILLEGAL MARKET

Market Protection Measures / Tools to Tackle Illegal Gambling:Website blocking is not permitted in the Netherlands. However, payment blocking is authorised and advertising restrictions for unlicensed operators are in place.

IN THE CASINO

NUMBER OF CASINO VISITS (in 000s)

2014 5465
2016 5931
2015 5832
2013 5403

REVENUES (GGR & Tips EUR Million)

2016 581 million
2015 548 million
2014 495 million
2013 476 million

HIGH-LEVEL MARKET DATA

Currency : Euro

Population: 16,936,520
(Source:The World Bank)

GNI (2014, Local Currency, Millions): 656,833
(Source: Eurostat)

Internet Penetration (Internet Users): 93.2%
(Source: The World Bank)

Mobile Penetration (Mobile Cellular Subscriptions): 116%
(Source: The World Bank)

Doing Business Ranking (June 2015):28
(Source: World Bank Group)

Prepared by :

Last Updated: August 2017