Revenues at Holland Casino’s 14 properties have grown steadily since 2013, totalling €581m in 2016, amounting to a 6 percent year-on-year increase.
The privatization of Holland Casino, which would make additional casino licenses available, is expected to conclude after January 2018. At this moment, the planning of the political decision is not available. Of the 14 existing casinos, ten will be sold in a block and continue to be operated under the Holland Casino trademark, while the remaining four will be sold separately or in other “packages”.
Under draft legislation currently pending in the Senate there can also be up to two completely new casinos.
Although the number of casinos will remain unchanged until the privatization has been carried out, the state-owned monopoly operator has rationalized its operations ahead of a pending sale and has shed over 150 jobs, resulting in 2,519 full-time workers now being employed.
Players have made more visits to Dutch casino venues in 2016 than in recent years and over 5.9m individual visits were recorded, around 500,000 more than in 2013.
Draft legislation regulating online gambling in the Netherlands is currently pending, with the first licences expected to be issued in late 2018 and become operational in January 2019.
As a result of delays to this legislation, the Dutch government passed legislation as part of its 2018 budget which will see gambling taxes rise temporarily. A rate of 30.1 percent of GGR will be in place until six months after online gambling licensing comes into effect, after which it will fall back to 29 percent.
Regulatory body the Kansspelautoriteit (KSA) will be responsible for issuing online gambling licences in the country once the legislation and secondary regulations have been finalised.
Amendments to the country’s Gaming Act in 2011 granted the KSA the power to issue fines of up to €810,000, or 10 percent of a company’s turnover, should an operator target the Dutch market illegally.
The casino sector in the Netherlands is monopolised and state-owned.
In 2013, legal regulations requiring casino staff to be trained in player protection were introduced.
Consequently, Holland Casino, the single casino licensee, operates an intensive responsible gambling policy as part of its social responsibility measures.
The policy aims to protect players in the country’s 14 casinos by training staff to recognise problematic behaviour, informing players of the risks gambling presents and providing active intervention procedures and referral to addiction prevention agencies for problem gamblers.
All staff are trained by experts from gambling addiction agencies.
Additionally, Holland Casino has a strict responsible gambling policy for players aged between 18 and 23 due to their elevated risk of addiction.
A self-exclusion programme is in place for casinos and the Gaming Authority keeps a register of players who have self-excluded.
Wagers on gaming machines in casinos are limited to €50 under Holland Casino’s regulations.
Players must be at least 18 years of age to gamble in the Netherlands.
The Stichting Anonieme Gokkers Omgeving Gokkers (Anonymous Gamblers and Social Environment of Gamblers) is an institution that deals with gambling addiction in various towns across the Netherlands.
In 2015, the slogan “Speel Bewust” (play responsibly) was adopted by licensed gaming and betting companies in order to raise consumers’ awareness of the potential risks that gambling presents.
The Human Assitance Network for Daily Support (HANDS) operates a 24-hour helpline for players experiencing gambling-related issues.
Legal Gambling Age: 18 Years Old
Smoking Ban:Yes. However, smoking-permitted rooms are allowed.
Terrestrial:In 2015 Holland Casino offered the following table games: American Roulette, Black Jack, Punto Banco, Ultimate Texas Hold’em Poker, 3 Card Poker, 4 Card Poker, Multi Poker, Money Wheel, Poker (Omaha and Texas Hold’em), Dice Ball.
Terrestrial:Dutch Gaming Authority
Market Protection Measures / Tools to Tackle Illegal Gambling:Website blocking is not permitted in the Netherlands. However, payment blocking is authorised and advertising restrictions for unlicensed operators are in place.
Currency : Euro
(Source:The World Bank)
GNI (2014, Local Currency, Millions): 656,833
Internet Penetration (Internet Users): 93.2%
(Source: The World Bank)
Mobile Penetration (Mobile Cellular Subscriptions): 116%
(Source: The World Bank)
Doing Business Ranking (June 2015):28
(Source: World Bank Group)
Last Updated: December 2017