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After an extended European tender process in 2012 and 2013 Casinos Austria, retained its concessions to operate the country’s 12 casinos and on January 1st 2016 moved the Casino Bad Gastein to Zell am See transforming it from a seasonal casino to a year round venue.

Three additional casino licences were granted in June 2014 as a result of amendments to the 2010 gambling act, which regulates Austria’s casino market at a federal level.

These licences were given to Novomatic and a joint venture of Gauselmann Group and Stadtcasino Baden AG. The tender process for the additional licences proved contentious and Casinos Austria challenged the allocation of the additional licences.

In June 2016 Austria’s Supreme Administrative Court recently upheld a Federal Administrative Court Decision setting aside the award of two of the three casino licences awarded in 2014. The third licence at Palais Schwarzenberg was nullified in September 2016

The higher court agreed that that important aspects of the tender criteria, published by the Austrian Ministry of Finance, were not clear. The court's decision to cancel the licences is final and no further appeal is possible.

The government’s overarching legislative programme for 2013-2018 calls for the introduction of strict player protection standards and enhanced measures to combat illegal online gambling, including the potential introduction of ISP and payment blocking measures.

ECA MEMBERS

ECA MEMBERS :   Casinos Austria

NUMBER OF CASINOS

2016 12
2015 12
2014 12
2013 12

NUMBER OF EMPLOYEES

2016 1427
2015 1300
2014 1368
2013 1388

TERRESTRIAL CONSUMER PROTECTION / SOCIAL RESPONSIBILITY MEASURE

Registration

Under the provisions of Art. 25 (1) of the Federal Law on Games of Chance (“Gambling Act”) and the valid licences currently issued in Austria, only adults who have provided adequate proof of identity (official photo ID) who are not subject to any form of entry ban can be permitted to enter and gamble in a casino.National legislation requires customers to be 18 years of age.Casinos Austria records and stores the data on the ID provided for a period of at least  five years. If there is any doubt regarding a guest’s identity or right to access the casino, they will be denied entry until the matter has been satisfactorily resolved.

Screening

By monitoring visit frequency and gambling intensity, Casinos Austria is able to identify any individuals who are potentially at risk.

Credit Checks

Casinos Austria carries out credit checks on such individuals in line with the player protection provisions set out in Art. 25 (3) of the Gambling Act.
If necessary, specially trained members of Casinos Austria staff then meet with such individuals to discuss the situation and draw their attention to the risks of gambling and the potential threat to their subsistence level. They also provide information on appropriate counselling options and institutions.

Entry restrictions/operator bans

If an individual does not have sufficient financial means to continue gambling, the operator is required by law to either restrict the frequency of their visits or ban them temporarily or permanently from entering casino properties.

Entry restrictions/self-exclusion

Guests also have the option to self-exclude, a process whereby they can request that their number of visits be restricted or have themselves totally banned from entering a casino.

 

Legal Gambling Age: 18 Years Old

Smoking Ban:Yes. However, smoking-permitted rooms are allowed until 01.05.2018.

THE REGULATED MARKET

NATURE OF THE CASINO MARKET

Terrestrial:Multiple licences capped at 15; currently 12 active (Public-Private)

Online: Monopoly (Public-Private)

 

REGULATED CASINO GAMES

Terrestrial: The law explicitly mentions, among others, roulette, poker, blackjack two aces, and baccarat baccarat chemin de fer (and variations) as forms of games of chance, but it does not limit the games that can be offered to these ones. The Gambling Act, in particular, allows a casino licensee to operate gaming machines in its casinos.

Online:Online casino games, including online slots. Online casino games are operated under the Lottery Licence.

 

RESPONSIBLE REGULATOR FOR TERRESTRIAL AND ONLINE CASINO GAMES

Ministry of Finance

THE ILLEGAL MARKET

Size of Illegal Gambling Market:

A recent 2016  study from Kreutzer Fischer and Partner estimates around 3000 illegal slot machines in Austria.
In relation to illegal online gaming it is estimated that 50 percent of the online gambling turnover in Austria is attributable to online gaming offers operating without proper national licenses.

Market Protection Measures / Tools to Tackle Illegal Gambling:

The Gambling Act does not contain an express authorisation allowing national authorities to order banks to block payments in relation to illegal gambling.
However, Section 52 of the Gambling Act stipulates the responsibility of banks, which consciously process payments in connection with unlicensed gambling, if they occur in intentional and direct cooperation with the operator. Sanctions of up to €22,000 apply.
The Gambling Act does not contain an express authorisation allowing national authorities to order internet service providers to block illegal gambling websites.
However, the Gambling Act prohibits the “making accessible” of illegal gambling and sanctions of up to €60,000 apply to offenders.

IN THE CASINO

NUMBER OF CASINO VISITS (in 000s)

2016 3010
2015 2700
2013 2363

REVENUES (GGR & Tips EUR Million)

2016 328 million
2015 300 million
2014 258 million
2013 255 million

HIGH-LEVEL MARKET DATA

Currency : Euro

Population: 8,611,090
(Source:The World Bank)

GNI (2014, Local Currency, Millions): 312652.584292693
(Source: Eurostat)

Internet Penetration (Internet Users): 81%
(Source: The World Bank)

Mobile Penetration (Mobile Cellular Subscriptions): 152%%
(Source: The World Bank)

Doing Business Ranking (June 2015):21
(Source: World Bank Group)

Prepared by :

Last Updated: 1st September 2016